TrustX

Fast. Flexible. Global. Our cloud-native, SaaS-based Identity Continuity platform revolutionizes the way you manage your customer’s digital identity journey. From IDV to authentication to recovery, TrustX® gives you every tool you need to create secure, custom processes – like drag-and-drop orchestration and built-in reporting – and you won’t need a development team to do it.

Orchestration layer

Create new or edit pre-defined, best practice workflows via no-code, drag-and-drop functionality. An optimized rules engine and real-time testing give you the tools and knowledge to make process adjustments on the fly – all with no development required.

Identity Continuity

Get rid of friction forever. Seamless, cross-channel integration between IDV and authentication, leveraging facial biometrics and a single user record, simplifies your internal processes and creates less friction for your customers.

SaaS hosting model

Enjoy fast deployment tailored to your compliance and data sovereignty requirements. Lower your IT overhead, access continual software updates, and scale seamlessly, while BYOK capabilities give you complete control over encryption keys.

Global reach

TrustX is designed to operate globally, not locally, with a focus on compliance, enabling control over the geographic region in which data is processed and stored and the management of identities across multiple regions.

Built-in reporting

Know every aspect of your customer’s identity journey with the workflow analytics dashboard. Leverage the insights derived from visibility, ranging from global benchmarks to individual, customer-level data, to optimize your processes.

Customization

Customize built-in best practice workflows or build your own from Daon and third-party components; then, apply your brand. TrustX is built to conform to the individual needs of your organization.

TrustX is the perfect combination of simple and powerful. In fact, you can build a custom, fully-functional identity verification workflow in a matter of minutes. It can be as simple as selecting a best practice template, customizing it to fit your needs, and launching it with the click of a button. Then you can modify it, at will, live!

Learn more about the power of TrustX by watching our video.

See it for Yourself

Most digital identity security platforms only offer identity proofing or authentication. Prepackaged, standard choices for operating parameters, limited channel capabilities, little to no third party connectivity, and weeks of resource consuming development to customize the provider’s system to fit your needs. Daon TrustX is different. It’s your convenient, cloud based solution to customizable identity access management. We created TrustX by keeping the complex needs of our customers in mind, not by taking a one size fits all approach. With TrustX, you’ll get flexible, expandable, and seamless identity security from identity proofing to authentication no matter how your customers choose to connect mobile, web, call center, or even in person all within a single platform. We call this approach identity continuity, and it’s the backbone of how Daon provides a solution for the full identity lifecycle. Now you might be thinking integrating this into our systems is going to be an expensive task. Not with TrustX. Built from the ground up for SaaS delivery on the AWS cloud, it offers you low overhead, rapid continual deployment, and global reach, all in a solution that can grow with your business. With its out of the box web interface, TrustX can be implemented in hours, not weeks, and you won’t need a development team to do it. Its no code, drag-and-drop orchestration layer means you can immediately create user journeys by choosing from our customizable best practice templates or designing your own workflow, deploying each with the click of a button. TrustX even gives you all the tools you need to optimize those workflows. Identity journey visibility reporting makes sure you always know what’s going on behind the scenes, from process benchmarking to customer metrics to individual level data analysis. You can also run AB tests on any aspect of the workflow to test your options in real time and then make updates live without pausing your processes. Choosing TrustX allows you to create a solution that truly meets your organization’s needs and the needs of your customers.

What makes TrustX unique?

What makes TrustX truly unique is Identity Continuity. With TrustX, you can create a single identity for each individual customer, from IDV to authentication, and then they can use that identity in any channel or even recover it if something goes wrong, all within a single platform.

What’s the difference between IdentityX and TrustX?

The primary difference is where you need to host your platform. IdentityX is for hosting on-site or in your own cloud, while TrustX is a SaaS-based platform that Daon hosts for you. Also, while both systems can be customized, TrustX has an easy-to-use orchestration layer that gives your organization control over your workflows.

Why SaaS vs. hosted?

There are a number of advantages to SaaS, ranging from the lower overhead to the continual deployment of new capabilities. SaaS also provides nearly unlimited growth potential with minimal investment. But what most companies really love about SaaS is that it shifts the data center burden to someone else.